Growth Alignment

Service Description

Start with clarity. This foundational audit uncovers where your client experience is breaking down and gives you the strategic direction to fix it. Through a focused live session, we assess your customer success and implementation approach, pinpoint inefficiencies, and identify opportunities across your systems, content, and touch points. What’s Included: 1. 60-minute strategic deep-dive into your client journey, onboarding, and internal operations 2. Identification of inefficiencies, bottlenecks, and experience gaps 3. High-level client journey mapping + content or process alignment feedback 4. Tailored recommendations, immediate wins and long term priorities Optional audit add-ons: Social media presence, client onboarding content, and website flow Deliverables: - Key Insights & Gaps Summary: A 1–2 page document outlining core issues, missed opportunities, and next steps -Client Journey Snapshot: Visual flow of your onboarding/retention path with friction points flagged - Quick Win Checklist: Priority fixes and recommended changes to streamline delivery -Tool & Resource Guide: Curated tech or content suggestions based on your stage and needs Who It’s For: Founders or teams feeling the cracks, but unsure where to start. Perfect before a relaunch, hiring phase, or new system rollout.